Being good at catering to the customer is not enough.
You also have to be unique. That is the goal of Vita Epsilon
Vita Epsilon is a food products company that specializes in the food service industry.
The company caters to hotels, restaurants, coffee houses and food service businesses.
A wide range of high-quality products is provided to all types of businesses which support a professional kitchen.
Vita Epsilon was founded in the spring of 2008. The company, recognizing the important role of gastronomy, diligently undertook the role of catering to food service businesses. The selection process of its products and business partners, takes place after specific assessment of the qualitative characteristics of the products, commensurate with their cost.
The company’s goal
Being good at catering to the customer is not enough.
You also have to be unique. That is the goal of Vita Epsilon.
Since 2020, Vita Epsilon is located in Santorini, at its new 3000 square meters modern establishments which include:
- 1500 square meters of cold chambers and laboratories
- 1000 square meters of dry food storage rooms.
- 200 square meters of exhibition halls dedicated to presenting and trying out food products and coffee..
- 300 square meters of offices.
The company’s products are distributed by a fleet of 10 refrigerated trucks.
Vita Epsilon distributes local and imported food products, as well as coffee. These commodities come from:
- Greek Producers.
- Greek Companies that represent specific establishments in Greece and abroad.
- Direct partnerships with companies abroad..
Vita Epsilon delivers its products to all types of Hotels, Restaurants and Coffee Houses.
Safety constitutes one of the fundamental values of Vita Epsilon.
The company implements the Food Safety Management System (HACCP), according to which all products are preserved on a case-by-case basis of their type and category.
Furthermore, the company enforces the ISO 22000 System (Hazard Analysis and Critical Control Point) which specializes in ensuring the health and safety of its products.
The Food Hall is a complete area of exhibition halls on the premises of the company’s establishments. It incorporates a multi-purpose facility, delectable choice products and an ideal venue for professionals who are interested in delving into gastronomic demonstrations, discussions and food tasting.
In the mornings, visitors can enjoy their breakfast by picking food and drinks from a complete buffet. In a fully equipped kitchen, the making of concoctions and the presentations of food products are coordinated by our partners that come from Greece and abroad. In addition, there is a separate area for coffee, where visitors can enjoy one, out of the eight separate coffee blends that the company supplies.
Business Partners in Greece and Abroad
The Company’s Supply Department consists of 4 capable members who are fully devoted in travelling around the globe in search of new business partners and products. Both in Greece and abroad, they are in charge of researching and evaluating new bargains.
Abiding by the company’s values, they select unique products, in order to assemble the wide range of products that Vita Epsilon provides to its customers.
Quality Control Department
The company’s chef and the collaborating food technologist, work in unison in order to inspect and evaluate the products and grant their approval for the inclusion of a product in the Vita Epsilon list of products.
The Company’s Sales Department is actualized by 2 food sales consultants and 2 coffee sales consultants.
They are continuously trained and updated on the company’s products.
Characterized by their diligence, respectfulness and constant communication with the customers, they ensure that their customers’ needs are being heard and that they are properly consulted.
Their knowledge, experience and honestly, elicit the trust and preference of the customers.
A team of 8 experienced employees is in charge of organizing the purchasing process, from the reception to the delivery of the products. They pay great attention in the right selection of the requested products by the customer, as well as in updating the customer for any alterations to his original purchase. Ultimately, they plan the exact date and time of the product delivery to the customer.
Warehouse and Laboratory Department
The Company’s Warehouse and Laboratory Department employs 12 highly skilled workers.
Specialized in each individual setting and type of product, they are in charge of receiving the merchandise. Subsequently, they collect and distribute the purchased products to the company’s drivers for delivery. The employees cover very responsible positions, which are characterized by exceptional working conditions.
A certified installation permit and qualified workers allow the processing and repackaging of products, in order to satisfy the individual needs of the company’s customers.
The 21 employees who conduct a fleet of 10 refrigerated trucks are individually selected for the position of the company driver.
Defined by their considerate and safe driving behavior during continuous delivery routes, they distribute each customer’s purchase at his doorstep.
Their good nature and punctuality, as well as their compliance to health regulations that correspond to themselves and their tracks, make them unique.
Coffee Machine Technicians Department
The company’s 3 technicians are in charge of the 450 coffee machines’ proper operation, which are at the disposal of the company’s customers. They constitute the best team of coffee machine technicians and experts as they supervise the delivery, reliable testing, suitable adjustment to each customer’s needs, as well as an immediate response in cases of breakdown.